Refund and Cancellation Policy

1. Refund Policy

Unless otherwise noted during your purchase of the Service you choose, as required by applicable law in your jurisdiction, or as set forth in the refund policy applicable to any Service you purchase through a third-party marketplace (see Section 3.3 below), should you become dissatisfied with the Service within the first 30 days after purchase, HYGIA will refund the full amount of your purchase and subsequently terminate your access. Refunds are not available for customers 14 days after a purchase. Refunds are not available for accounts which have violated the Terms of Service; violations are determined at HYGIA's sole discretion. If HYGIA determines that you are abusing our refund policy, we reserve the right to suspend or terminate your account and refuse or restrict any and all current or future use of the Service without delivering a refund. To request a refund or to ask a question regarding the 14-day money back guarantee, email Support at support@hygiahealthservices.com.

To be eligible for a refund, please contact our customer support team at support@hygiahealthservices.com within the 14-day, and provide the following information:
  • Your full name and email address used for the purchase.
  • Order confirmation or transaction ID.
Upon verification, we will process the refund to the original method of payment. Please note that processing times may vary depending on your payment provider.

2. Cancellation Policy

2.1 Subscription Cancellation
If you have subscribed to a recurring payment plan for access to our courses, you can cancel your subscription at any time. Cancellations must be made before the next billing cycle to avoid being charged for the subsequent period.

3. Exceptions

  • Refunds will not be provided for requests made after the specified refund period.
  • No refunds will be issued for digital courses that have been fully accessed or downloaded.
  • Subscription cancellations made after the start of a new billing cycle will apply to the following period.

4. Contact Us

If you have any questions about our Refund and Cancellation Policy, please contact us at support@hygiahealthservices.com.

5. Changes to the Policy

We reserve the right to update or modify this Refund and Cancellation Policy at any time. Any changes will be effective immediately upon posting on our website.
By purchasing our digital courses, you acknowledge that you have read, understood, and agreed to this Refund and Cancellation Policy.