Professional Experience

Giovanni Macenat

Practice Transformation Expert
Former: Deputy Operations Director, NYC Mayor’s Office COVID 19 Test & Trace Corp.

LOCATION
New York
Giovanni is a transformative healthcare leader with over a decade of experience specializing in reshaping ambulatory healthcare systems and private practices. His remarkable ability to drive innovation and inspire change, coupled with his unparalleled talent for collaboration across all levels of staff and leadership, serves as his superpower in creating a profound and lasting cultural impact.

With a passion for community well-being and a commitment to enhancing access to exceptional outpatient care, Giovanni decided to share his expertise with outpatient entities nationally. His impact extends beyond local borders, as his visionary leadership, collaborative spirit, and ability to unite diverse teams drive substantial change in healthcare practices and systems nationwide.

In his crucial role as Deputy Operations Director for the New York City Mayor's Office COVID- 19 Test & Trace Corps, Giovanni oversaw COVID-19 testing operations for all 1,700 NYC public schools, shaping international best practices, and contributing significantly to the safe reopening of the city.

As the former Associate Director for Ambulatory Care at NYC Health & Hospitals - Queens, Giovanni spearheaded the development of best-practice models for over 25 clinics, consistently surpassing productivity targets, optimizing patient scheduling, and reducing no- show rates. His visionary approach and strategic collaborations with McKinsey & Company led to the successful implementation of groundbreaking business models that continue to set industry standards. He improved workflow at Maimonides Cancer Center, leading to an impressive 50% increase in new patient appointments within five months.
As a healthcare leader, Giovanni is a driving force for positive transformation, setting the highest standards of excellence within the industry.

Expert Focus Areas
Process Improvement
Digital Health & Revenue Cycle
Referrals
Population Health
Clinical Business Intelligence
Patient Access

Education, Affiliations, Recognition
Masters of Healthcare Administration, - Seton Hall University, NJ

Bachelors of Science, Justice Studies, - Montclair State University, NJ